Privacy Policy

1. Information We Collect

• Personal Information: Name, email address, phone number, company affiliation, and other contact details provided by you.
• Project Information: Data related to software development projects, including requirements, specifications, and related documentation.
• Usage Information: Data about how you interact with our services, websites, and applications.
• Technical Information: IP addresses, device information, browser type, and other technical data collected automatically when you use our services.

2. How We Use Your Information

• To provide, maintain, and improve our software development services.
• To communicate with you regarding projects, services, and support.
• To send administrative information, contract updates, and service announcements.
• To respond to your inquiries and fulfill your requests.
• To personalize your experience with our services.
• To conduct analysis and research to improve our services.
• To protect our rights, your rights, and the rights of others.

3. Information Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, and payment processing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Data Security

• We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
• Despite our security precautions, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.
• You are responsible for maintaining the confidentiality of any passwords or access credentials associated with our services.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal information that we hold.
• Data Portability: Where technically feasible, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions provided by law.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time.
• Objection: You may object to our processing of your personal information in certain circumstances.

7. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to collect and use information about you and your interactions with our websites and services.
• You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our services.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. When we transfer your information, we will protect it as described in this Privacy Policy and in accordance with applicable data protection laws.

9. Children Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Third-Party Links and Services

Our services may contain links to third-party websites, products, or services. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

12. Data Protection Officer

For questions or concerns about our privacy practices or your personal information, please contact our Data Protection Officer at privacy@tronai.com.

13. Legal Basis for Processing (EU/EEA Users)

• Contract: Processing necessary for the performance of a contract with you.
• Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights.
• Consent: Processing based on your consent.
• Legal Obligation: Processing necessary to comply with our legal obligations.

14. Data Subject Rights (EU/EEA Users)

If you are located in the EU or EEA, you have certain rights under the General Data Protection Regulation (GDPR), including the right to request access, correction, deletion, restriction, portability, and objection to processing of your personal information.

15. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, or sell, and the right to request deletion of your personal information.

16. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us at privacy@tronai.com.